Terms of Use

1. Scope

These Terms govern use of the «SolutionBoard» SaaS platform (“Service”) by registered users (“User”). The operator is Patrik Seitz, Einzelunternehmen, Rüggisingerstraße 18a, 6020 Emmenbrücke, Schweiz (“Operator”).

By registering, signing in, or using the Service, the User accepts these Terms as amended from time to time. Conflicting User terms are rejected unless the Operator expressly agrees in writing.

2. Subject matter

The Operator provides a web platform for documenting and visualising software and system architectures (including whiteboards, components, and metadata). Features depend on the selected plan and the published product description. The Service is a standard SaaS offering; no particular commercial result, uninterrupted availability, or fitness for a particular purpose is guaranteed.

3. Registration and account

Use requires registration with accurate information. The User must keep credentials confidential and is responsible for activity under their account to the extent attributable to them. The Operator may suspend or delete accounts for breaches, third-party rights violations, or abuse.

4. Licence and customer content

The Operator grants a simple, non-transferable, revocable right to use the Service for internal business purposes within the booked plan. Customer content remains under the User’s control; the Operator receives processing rights needed to provide the Service (storage, display, backup, transmission). The User warrants they hold all rights needed for their content.

5. User obligations

• No unlawful, offensive, or harmful content
• No interference with Service security or integrity
• No unauthorised access to other accounts or data
• No scraping without prior consent
• Compliance with data-protection law for third-party personal data

6. Availability

The Operator aims for high availability but does not guarantee uptime. Maintenance, updates, and force majeure may cause interruptions. Planned maintenance is announced where practicable.

7. Liability and warranty

7.1 The Service is provided “as is”. To the extent permitted, all express or implied warranties are disclaimed.

7.2 Unlimited liability applies for intent, gross negligence, and injury to life, body, or health.

7.3 For slight negligence, liability is limited to breach of material contractual duties and to foreseeable, typical damage. Indirect damages, lost profits, data loss, and reputational harm are excluded where legally permitted.

7.4 Aggregate liability toward a User for all claims related to the Service is capped at fees paid in the twelve (12) months before the event, max CHF 500.–; for free use, CHF 100.–, unless mandatory law provides otherwise.

7.5 Users should back up important content. Technical backups do not guarantee full restoration.

8. Privacy

Personal data is processed under the Privacy Policy, which forms part of the contractual relationship.

9. Fees

Paid plans, prices, and billing cycles are shown on the site or in the Service at the time of purchase, including applicable taxes unless stated otherwise.

10. Term and termination

Users may delete their account or stop using the Service at any time. The Operator may terminate for cause without notice or suspend access. Paid subscriptions follow the communicated notice periods.

11. Changes

The Operator may amend these Terms. Material changes will be communicated appropriately. Continued use without objection within 30 days constitutes acceptance.

12. Governing law

Swiss substantive law applies exclusively. Place of jurisdiction is, where permitted, Luzern, Schweiz. Mandatory consumer venues remain reserved.

13. Severability

If any provision is invalid, the remainder stays in force. An invalid clause is replaced by a valid one closest to the economic purpose.

Contact

Questions: solutionboardmp@gmail.com